Algemene voorwaarden

ARTICLE 1 – DEFINITIONS

1.1 RFMR is a boutique Reformer Pilates studio based in [City, Netherlands], offering in-studio group training sessions.

1.2 These Terms and Conditions apply to all individuals who book or attend classes, purchase memberships or credit packs, or otherwise use services provided by RFMR.

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ARTICLE 2 – GENERAL

2.1 By booking a class or purchasing a membership or credit pack with RFMR, the client agrees to these Terms and Conditions.

2.2 RFMR reserves the right to amend these terms at any time. Any updates will be communicated through the website or by email.

2.3 Clients are responsible for staying informed of the current terms.

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ARTICLE 3 – BOOKINGS & CANCELLATIONS

3.1 Classes must be booked in advance through the RFMR website or booking platform.

3.2 A 12-hour cancellation policy applies to all sessions. If a cancellation is made more than 12 hours before the start time, the class credit will be returned.

3.3 If the cancellation occurs within 12 hours of the class, or if the client does not attend, the session will be charged.

3.4 Unlimited members who cancel late or do not show may be charged a fee, if applicable.

3.5 RFMR reserves the right to cancel or change scheduled classes. In such cases, the affected clients will be notified, and any credits used will be refunded.

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ARTICLE 4 – STUDIO RULES & SAFETY

4.1 Clients are required to arrive at least 5–10 minutes before the scheduled class.

4.2 Entry will not be allowed once the class has started, as the warm-up is essential for safety and performance.

4.3 Clients must wear grip socks during all sessions for hygiene and control. These can be purchased in-studio if needed.

4.4 Clients are responsible for informing the instructor of any injuries, conditions, or limitations prior to class.

4.5 Participation is always at the client’s own risk. Instructors provide guidance but cannot be held liable for any injury resulting from undisclosed conditions or improper participation.

4.6 Clients must be at least 16 years old to join any RFMR class.

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ARTICLE 5 – MEMBERSHIPS & CREDITS

5.1 All memberships and credit packs are personal and non-transferable.

5.2 They are valid for a set period as stated at the time of purchase.

5.3 Unused sessions expire at the end of the validity period and will not be refunded.

5.4 It is the client's responsibility to monitor their booking schedule and session usage.

5.5 RFMR is not responsible for reminders or unused sessions.

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ARTICLE 6 – LIABILITY

6.1 RFMR is not liable for any personal injury or accidents that occur in or around the studio, unless there is proven gross negligence on the part of RFMR.

6.2 Clients participate at their own risk and are expected to take care of their personal health and safety during sessions.

6.3 RFMR is not responsible for loss, theft, or damage of personal belongings.

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ARTICLE 7 – PRIVACY

7.1 RFMR collects and stores client information for the purpose of managing bookings, memberships, and communications.

7.2 All personal data is processed in accordance with GDPR regulations.

7.3 Information will not be shared with third parties without consent.

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ARTICLE 8 – GOVERNING LAW

8.1 These Terms and Conditions are governed by Dutch law.

8.2 Any disputes arising in connection with these terms shall be submitted to the competent court in the Netherlands.